How to contact us?
  *Inquiry and products info,
We focus on long-term cooperation with worldwide importer /distributors /agents all the time. If you have interest on our products and wanna get more information or details,just write e-mail to sales@hkburi.com.

  *Complain or remedy
If you have other question or doubt,all e-mail to admin@hkburi.com.

We will prompt reply,when got your e-mail.

What is our samples policy?
 *Request
Kindly let us know your infromation by contact us, we will glad to discuss with your request.

 *Shippment way
Generally speaking,for new customers,we advice to choose by air of international express, which is not only safe and convenient,but also fast and takes 3-5 days to get.
For our old customer,please you apply for your sales manager or whom it may concern.

 *Samples cost
All costs, including merchandise, taxes and shipping, the customer pay it,more details, you can get enough consultation with your sales manager.
We will according to the specific circumstances decide whether to send the FREE sample.

Guarantee and RMA
We guarantee our products quality in valid time and under correct use, only the stable and perfect performace products can be supply.

Ink cartridge:2 years  Toner cartridge:1 year
Guaranty: <0.3% defective Rate
For the defective products, we will collect it and 1:1 replacement in every 6 months or in next order.