This is a select list of our most frequently asked questions. For more information about TOPBRIGHT, or if you need support, please reach us directly at TOPBRIGHT@TOPBRIGHTLEDS.COM
Q1. How are yours lights different from other suppliers?
A:We are one of the earliest LED LIGHTS factory in China,who has rich experience in circuit board design.Use ROHS material,PCB thickness more than 2mm,with high performance heat dismiss,which can protect the light and make it longer life.
Our lights cover use ROHS ADC12 Aluminum,with better anti-vibration and anti pressure function.
Usually we will use high intensity Cree leds,which imported from USA.If customer have special requirement,need economy version,we will use the Epistar leds .
Q2. When will my order ship?
A: Sample order will be shipped within 3 working days after payment received, 7 to 15 working days for bulk order.
Q3. How about your light packing ?
A: TOPBRI Lights usually are packed with neutral box,If customer need custom made box,it is also acceptable.
Q4: How do I release order?
A: Send us an inquiry from contact page or email us directly, then our sales department will assist you .Our mail is TOPBRIGHT@TOPBRIGHTLEDS.COM
Q5,Which payment terms available?
A:Paypal. Western Union, TT(Telegraphic Transfer), LC are acceptable.
Q6,How to ship my order?
A: Sample order, we will help you deliver by express,economy way or fastest way depends on your decision. If you have express Account, we can ship by your account.
Bulk order, we will ship by sea. 1CBM above goods by sea will save more freight.
Q7，What’s the difference between PC and PMMA?
Polycarbonate and Acrylic are both well known as transparent plastics. They have wide applicability in a number of industries and can often be used in conjunction with one another to take advantage of various material properties.
1. Polycarbonate (PC): Polycarbonate is well known and widely used for several prominent reasons. First, it has extremely high impact strength for a plastic material. This makes it an ideal choice for use as a composite material in bulletproof glass and/or for riot gear (plastic shields) used by police to combat a riotous crowd. Polycarbonate also has very high transmissivity. That is, it allows very effectively for the passage of light. Combining its impact strength and high transmissivity makes polycarbonate an ideal material for commercial greenhouses used in northern climates.
2. Acrylic (PMMA): Acrylic is also well known for two principal characteristics. First, like polycarbonate, acrylic has very high transmissivity (it allows for the passage of light). Second, acrylic is extremely scratch resistant. Because of these two qualities acrylic is frequently the plastic of choice for optical devices. Another characteristic that makes acrylic a great choice for optical devices is that relative to glass acrylic is much less damaging to skin or eye tissue when it is fractured. This is actually a characteristic common to most plastics (not just acrylic), but it is extremely relevant in the case of acrylic because it is more frequently being chosen as an alternative to glass for optical applications.
Q8，What’s the lights voltage range?
A: Usually, our lights voltage working voltage is 10-30V. However,some customers need custom made 10-80V or more,it is also acceptable according to the lights application.
